Support Features

Support Features & Updates

Welcome! We’ve created this page to update you on any new Support Features we either have in the works or have recently added.

Chat Feature

We are still in Beta Testing for this feature, once we work out all of the kinks. Thanks for your understanding.

 

USING THE IT Support Panel

 

This is the easiest and fastest way to get Help 😀

Simply click on our logo next to your Clock (it looks like this: ) and a window will pop-up, guiding you easily through the process!

BY SENDING US AN EMAIL

 

If you’d prefer email, simply shoot us an email to helpdesk@newavalontech.com

 

This will automatically pop-up in our system and we’ll work on to it as soon as possible. You’ll get an automated reply confirming we’ve got it!

BY CALLING US

You can call us 24 x 7 x 365 at 855-358-7100 whenever you need help.

 

If you need help URGENTLY, make sure you call us rather than use any of the other methods.

BY CHATTING WITH US

 

Coming Soon, go to the page below for Support Option Updates: newavalontech.com/support-features